SugarCRM - Loaded Technologies
| When |
Jun 11, 2012
from 10:15 PM to 11:30 PM |
|---|---|
| Where | ACS - Level 11, 50 Carrington Street |
| Contact Name | Alan Milligan |
| Contact Phone | 0415154330 |
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Agenda
CRM as a strategy - What does it really mean to put the customers first and make CRM your strategy?
The CRM adoption curve - As organisations adopt CRM strategies they go through a series of reasonably predictable stages. Anticipating and managing this evolution will improve the experience for your staff and customers.
What makes CRM implementations great and why – A walk through of a typical CRM implementation using SugarCRM
Bio
Mark Tallis has fifteen year background in disruptive
technologies, systems integrators and digital media. Excellent
experience in general management, and start-up of new businesses.
International experience in the USA.
Mark has a proven track record of
managing and developing software implementations, with domain
knowledge across a number of technology areas including CRM, SaaS,
open source, web development, and managing IT infrastructure.
Substantial P&L and resource management responsibilities.
Most
recently he built and managed a software development company called
Loaded Technologies, from a small fledgling operation of 5 people to
a 24 person operation with $2.5M turnover. Loaded Technologies
provides a range of professional services focusing on CRM and web
implementations.
